Purchase Your First Online Lift Pass

If you have an old Niseko Internet lift ticket card or a card purchased at the Niseko All Mountain Liftpass Online Shop, please refer to “RECHARGE YOUR ONLINE LIFT PASS”.

1. 1.PURCHASE ONLINE

   1. 01To purchase online you need to create an account.
   2. 02Select the season you plan to use the lift pass.
   3. 03Select "Purchase New Lift Pass".
   4. 04Select the items and add them to your shopping cart.
   5. 05For your initial online purchase, 500 JPY will be added to each keycard user. This is a permanent card that you can recharge for uses for the 2nd time and on for each user.
   6. 06Review the items in your shopping cart and click "Next".
   7. 07Fill out the form to create a Niseko United account. The contact email address on this form will also be your sign-in ID. Click "Proceed With Checkout".
      Fill out the form to create a Niseko Grand Hirafu-Hanazono account. The contact email address on this form will also be your sign-in ID. Click "Proceed With Checkout".
      Even if you have already registered for the Niseko All Mountain Liftpass Online Shop, you still need to register. The email address can be the same as the Niseko All Mountain Liftpass Online Shop.
   8. 08Now you need to assign the owners to each lift pass.
   9. 09If you are purchasing other people's lift passes using your account, click "+Add New Group Member" button in My Group section and fill out the form for each person.
   10. 10Assign the group members to each pass by selecting a name in the pulldown menu in My Booking section. Please note that online lift passes are not transferable.
       Even if you have already registered for the Niseko All Mountain Liftpass Online Shop, you still need to register.
   11. 11Click "Book & Pay" to proceed with the payment. Payment method is credit card only. We accept VISA, MASTER cards.
   12. 12The pass confirmation with a QR code will be sent to your registered email address. You will need this confirmation QR code to collect your pass.

2. 2.COLLECT YOUR PASS / KEYCARD

   1. 01You are able to collect your online lift pass at Niseko Tokyu Grand HIRAFU or Niseko Hanazono Resort
   2. 02Scan the QR code on your pass confirmation with the ticket machine in resorts.
   3. 03Take the keycard charged with the lift pass you purchased online from the machine.
   4. 04Now you are all set. Scan your online lift pass at the lift gates and enjoy the slopes!
   5. * If you experience any trouble with your online lift pass within Niseko Tokyu Grand HIRAFU or Niseko Hanazono Resort, please contact the nearest lift ticket counter with your pass confirmation.

Terms & Conditions

1. 01All purchases of the online lift passes are non-refundable and non-replaceable.
   Please check the details and purchase method carefully before purchasing.
   Once payment has been made, changes, cancellations or refunds will be made for any reason, including illness, injury, transportation delays or cancellations, purchase errors, weather conditions, etc.
   Please be aware of this in advance.
2. 02500JPY for the keycard is not refundable as it is to purchase the card and not the deposit.
   This key cards can also be used at the Niseko All Mountain Liftpass Online Shop.
3. 03The keycard is not transferable and resale of this card is prohibited.
4. 04If the keycard is damaged or lost, the lift ticket will not be reissued and you will need to repurchase the lift ticket with a new keycard. However, it will be reissued for 2,500 yen only if the keycard is lost on one of the slopes of Niseko Tokyu Grand HIRAFU or Niseko Hanazono Resort.
5. 05Only one type of liftpass can be purchased on the card. If you purchase more than one type of liftpass at the same time (including Niseko All Mountain Liftpass), the card will not work properly.
   Please start using the first liftpass you purchased before purchasing the next one.
6. 06You can not sign in with the purchaser information registered in the Niseko All Mountain Liftpass Online Shop.
   Please register as a new purchaser information and lift ticket user.
7. 07The Online Lift Pass will be activated when you pass the electronic ticket gate using your Online Lift Pass. Please note that the hours and days will start from that point.
8. 08Passes for preschoolers are free and their passes are not available online. Please apply for their lift pass at a lift ticket counter on the day.
9. 09Lift and gondola operations are subject to weather conditions and may be canceled without notice. Cancellation of online lift tickets due to weather conditions is not accepted.

10. 10Should you have any questions or problem concerning the online lift ticket purchase, please contact the customer service.

    * Phone: +81 136 55 6068 (Open 9:00 - 17:00 Japan Local Time)

    * Email:

11. 11Please contact Niseko Tokyu Grand HIRAFU or Niseko Hanazono Resort for questions about lift ticket price and the resorts.