{"id":10946,"date":"2025-12-09T09:46:19","date_gmt":"2025-12-09T00:46:19","guid":{"rendered":"https:\/\/www.grand-hirafu.jp\/?page_id=10946"},"modified":"2026-03-23T08:41:07","modified_gmt":"2026-03-22T23:41:07","slug":"facility_information","status":"publish","type":"page","link":"https:\/\/www.grand-hirafu.jp\/en\/facility_information\/","title":{"rendered":"Facility Information \/ FAQ"},"content":{"rendered":"\n<!-- \u30dc\u30bf\u30f3 -->\n<div class=\"r_info_my-pulldown-btns\">\n  <div class=\"r_info_my-pulldown-btn r_info_btn1-area\">\n    <a class=\"r_info_my-pulldown-link\">LUGGAGE<\/span><br>\u25bc<\/a>\n  <\/div>\n  <div class=\"r_info_my-pulldown-btn r_info_btn2-area\">\n    <a class=\"r_info_my-pulldown-link\">FACILITY<br>\u25bc<\/a>\n  <\/div>\n  <div class=\"r_info_my-pulldown-btn r_info_mybtn-btn3\">\n    <a class=\"r_info_my-pulldown-link\">FAQ<br>\u25bc<\/a>\n  <\/div>\n<\/div>\n\n<style>\n.r_info_my-pulldown-btns {\n  width: 100%;\n  margin: 0 auto;\n  display: flex;\n  gap: 16px;\n}\n.r_info_my-pulldown-btn { flex: 1; }\n.r_info_my-pulldown-link {\n  border-radius: 0;\n  width: 100%;\n  min-height: 50px;\n  padding: 15px 0;\n  display: block;\n  text-align: center;\n  background: #001642;\n  color: #fff !important;\n  text-decoration: none !important;\n  transition: opacity 0.3s;\n}\n.r_info_my-pulldown-link:hover {\n  opacity: 0.7;\n}\n@media (max-width: 768px) {\n  .r_info_my-pulldown-btns { width: 100%; }\n}\n.r_info_my-pulldown-btns {\n  width: 100%;\n  margin: 0 auto;\n  gap: 5px;\n  font-size: 0.9em;\n}\n\n.r_info_my-pulldown-btn { flex: 1; }\n.r_info_my-pulldown-link {\n  min-height: 40px;\n  padding: 5px 0;\n}\n}\n<\/style>\n\n<script>\ndocument.addEventListener('DOMContentLoaded', function(){\n  document.querySelector('.r_info_btn1-area .r_info_my-pulldown-link').addEventListener('click', function(e){\n    e.preventDefault();\n    document.getElementById('r_info_btn1-area').scrollIntoView({behavior: 'smooth'});\n  });\n  document.querySelector('.r_info_btn2-area .r_info_my-pulldown-link').addEventListener('click', function(e){\n    e.preventDefault();\n    document.getElementById('r_info_btn2-area').scrollIntoView({behavior: 'smooth'});\n  });\n  document.querySelector('.r_info_mybtn-btn3 .r_info_my-pulldown-link').addEventListener('click', function(e){\n    e.preventDefault();\n    document.getElementById('r_info_btn3-area').scrollIntoView({behavior: 'smooth'});\n  });\n});\n<\/script>\n\n\n\n<div style=\"height:56px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<!-- \u753b\u50cf\u8868\u793a\u90e8\u5206 -->\n<img decoding=\"async\"\n  src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/niseko_tokyu_grand_hirafu_map-1.jpg\"\n  alt=\"\u5730\u56f3\"\n  class=\"r_info_myimg-fullwidth\"\n>\n\n<style>\n.r_info_myimg-fullwidth {\n  width: 100% !important;\n  height: auto !important;\n  display: block;\n  max-width: 100%;\n}\n<\/style>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"r_info_btn1-area\">Luggage Delivery &amp; Storage<\/h2>\n\n\n\n<details class=\"wp-block-details info-area is-layout-flow wp-block-details-is-layout-flow\"><summary>Luggage Pickup, Delivery, and Storage<\/summary>\n<p>A Yamato Transport service counter is located inside the Hirafu Welcome Center, providing luggage pickup, delivery, and storage services for ski resort guests.<\/p>\n\n\n\n<p>Please note: This counter accepts cashless payment only. Cash is not accepted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/11\/%E3%82%A6%E3%82%A7%E3%83%AB%E3%82%AB%E3%83%A0%E3%82%BB%E3%83%B3%E3%82%BF%E3%83%BC-1-1024x741.jpg\" alt=\"\" class=\"wp-image-9996\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Welcome Center<br>Niseko Hirafu 1-jyo, 3-chome, 9-31, Abuta-gun, Kutchan-cho, Hokkaido<\/p>\n\n\n\n<p class=\"is-style-details-date\">November 29, 2025 (Sat) \u2013 March 31, 2026 (Tue)<\/p>\n\n\n\n<p class=\"is-style-details-hours\">Outside of night skiing operation: until 5:00 PM<\/p>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u25a0Shipping &amp; Pickup Services<\/h4>\n\n\n\n<p>We offer convenient luggage shipping and pickup services.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Shipping to the Ski Resort<\/h5>\n\n\n\n<p>Welcome Center Address: <br>Niseko Hirafu 1-jyo, 3-chome, 9-31, Abuta-gun, Kutchan-cho, Hokkaido<\/p>\n\n\n\n<p>TEL: 0136-22-0109<\/p>\n\n\n\n<p>*<em>Please be sure to clearly indicate your pickup date when shipping your luggage.<\/em><\/p>\n\n\n\n<h5 class=\"wp-block-heading\">Shipping from the Ski Resort<\/h5>\n\n\n\n<p>Luggage can be shipped from the Welcome Center via Kuroneko Yamato. For added convenience, we recommend arranging round-trip shipping in advance.<\/p>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u25a0Luggage Storage<\/h4>\n\n\n\n<p>Luggage storage is available at the designated counter inside the Welcome Center.<\/p>\n\n\n\n<p>Price: \u00a51,500 per item per day<\/p>\n\n\n\n<p>*<em>Live animals, fragile items, and valuables cannot be stored.<\/em><\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Coin Locker \/ Ski Locker Information<\/summary>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/%E3%82%B3%E3%82%A4%E3%83%B3%E3%83%AD%E3%83%83%E3%82%AB%E3%83%BC-1024x741.jpg\" alt=\"\" class=\"wp-image-11433\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"is-style-details-place\">Mountain Center Annex \u2013 1st Floor<br><br>Accessible hours: 8:00 AM \u2013 7:30 PM<br>*Until 5:00 PM outside of the night skiing period<br><br>\u25a0 Coin Lockers (Various sizes\u30fbSame-day use only)<br>\u25a0 Ski Lockers<\/p>\n\n\n\n<p class=\"is-style-details-place\">.Base \u2013 2nd Floor<br><br>Accessible hours: 8:00 AM \u2013 7:30 PM<br>*Until 5:00 PM outside of the night skiing period<br><br>\u25a0 Coin Lockers (Various sizes\u30fbSame-day use only)<br>\u25a0 Ski Lockers<\/p>\n\n\n\n<p class=\"is-style-details-place\">Welcome Center \u2013 2nd Floor<br><br>Accessible hours: 8:20 AM \u2013 7:00 PM<br>*Until 5:00 PM outside of the night skiing period<br><br>\u25a0 Coin Lockers (Small size\u30fbSame-day use only)<\/p>\n\n\n\n<p class=\"is-style-details-place\">King Bell (Small Facility)<br><br>December 6, 2025 (Sat) \u2013 April 5, 2026 (Sun)<br>Accessible hours: 10:00 AM \u2013 3:30 PM<br><br>\u25a0 Coin Lockers (Small size\u30fbSame-day use only)<\/p>\n\n\n\n<p class=\"is-style-details-place\">Ace Hill (Small Facility)<br><br>November 29, 2025 (Sat) \u2013 March 15, 2026 (Sun)<br>Accessible hours: 10:00 AM \u2013 3:30 PM<br><br>\u25a0 Coin Lockers (Small size\u30fbSame-day use only)<\/p>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u25a0About Coin Lockers<\/h4>\n\n\n\n<p>Coin lockers are available for same-day use only.<br>Overnight use is not permitted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/IMG20251201161449-1024x768.jpg\" alt=\"\" class=\"wp-image-10446\"\/><\/figure>\n\n\n\n<div style=\"height:18px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">\u25a0Ski Locker Information<\/h4>\n\n\n\n<p>Ski lockers are available via cashless payment only.<\/p>\n\n\n\n<p>After payment, you may access your locker freely during operating hours for up to 24 hours. Each access session is limited to 15 minutes.<\/p>\n\n\n\n<p>Use beyond 24 hours will incur an additional fee.<\/p>\n\n\n\n<p>Each locker can accommodate approximately four sets of skis and boots. Suitcases may also be stored.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/IMG20251201161609-1024x768.jpg\" alt=\"\" class=\"wp-image-10447\"\/><\/figure>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n<\/details>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"r_info_btn2-area\">Facility Information<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Changing Room<\/summary>\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/11\/%E6%9B%B4%E8%A1%A3%E5%AE%A4-1024x741.jpg\" alt=\"\" class=\"wp-image-9999\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Mountain Center Annex \u2013 1st Floor<br><br>Accessible hours: 8:00 AM \u2013 7:30 PM<br>*Until 5:00 PM outside of the night skiing period<\/p>\n\n\n\n<p class=\"is-style-details-place\">.Base (Dot Base) \u2013 1st Floor<br><br>Accessible hours: 8:00 AM \u2013 7:30 PM<br>*Until 5:00 PM outside of the night skiing period<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/IMG20251201161504-1024x768.jpg\" alt=\"\" class=\"wp-image-10449\"\/><\/figure>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Water Dispenser<\/summary>\n<p>Free water refill stations are available at NEST813 and ALPEN NODE. Please bring your own reusable bottle.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">NEST813<\/h4>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Ace Gondola Summit Station \u2013 2nd Floor, Entrance Hall<\/p>\n\n\n\n<p class=\"is-style-details-date\">December 20, 2025 (Sat) \u2013 May 6, 2026 (Wed)<\/p>\n\n\n\n<p class=\"is-style-details-hours\">9:00 AM \u2013 5:00 PM<br>*Until 3:30 PM outside of the night skiing period<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/IMG_3101-2-1024x768.jpg\" alt=\"\" class=\"wp-image-10456\"\/><\/figure>\n\n\n\n<div style=\"height:23px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">ALPEN NODE<\/h4>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Inside ALPEN NODE \/ Next to Ace Gondola Base Station<\/p>\n\n\n\n<p class=\"is-style-details-date\">December 20, 2025 (Sat) \u2013 May 6, 2026 (Wed)<\/p>\n\n\n\n<p class=\"is-style-details-hours\">10:30 AM \u2013 11:00 PM<br>*Until 5 PM outside of the night skiing period<\/p>\n<\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/IMG20251201155454-1024x768.jpg\" alt=\"\" class=\"wp-image-10448\"\/><\/figure>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Ski &amp; Snowboard Binding Adjustment Tables<\/summary>\n<p>Binding adjustment tables for skis and snowboards are available for guest use at any time.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/%E3%83%93%E3%83%B3%E3%83%87%E3%82%A3%E3%83%B3%E3%82%B0-1024x741.jpg\" alt=\"\" class=\"wp-image-10692\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Mountain Center \u2013 2nd Floor, slopeside exit<\/p>\n\n\n\n<p class=\"is-style-details-place\">.Base (Dot Base) \u2013 1st Floor, near the entrance<\/p>\n\n\n\n<p class=\"is-style-details-place\">In front of the Ace Family Lift ticket counter<\/p>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Smoking Area<\/summary>\n<p>Smoking is permitted only in designated smoking areas within the ski resort. Smoking outside of these areas is strictly prohibited.<br>Please note that tobacco products are not sold on-site.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/%E5%96%AB%E7%85%99%E6%89%80-1-1024x741.jpg\" alt=\"\" class=\"wp-image-11028\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Ace Gondola Side: Outside the 2nd floor of the Welcome Center<\/p>\n\n\n\n<p class=\"is-style-details-place\">King Gondola Side: Outside near the King Gondola boarding area, 1st floor<\/p>\n\n\n\n<p class=\"is-style-details-place\">NEST813 Ace Gondola Summit Station, 2nd Floor, Lobby<\/p>\n\n\n\n<p class=\"is-style-details-place\">King Bell Basement (near the King Gondola Summit Station)<\/p>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><br><\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Diaper Changing Table<\/summary>\n<p>Diaper changing tables are available in all accessible restrooms and may be used by anyone, regardless of gender.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"https:\/\/grand-hirafu-jp.s3.ap-northeast-1.amazonaws.com\/wp-content\/uploads\/2025\/12\/%E3%81%8A%E3%82%80%E3%81%A4%E5%8F%B0-1024x741.jpg\" alt=\"\" class=\"wp-image-10444\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-details-place\">Mountain Center \u2013 1st Floor<\/p>\n\n\n\n<p class=\"is-style-details-place\">.Base (Dot Base) \u2013 2nd Floor<\/p>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"r_info_btn3-area\">FAQ<\/h2>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary><strong><strong>Do you offer printed resort maps?<\/strong><\/strong><\/summary>\n<p>We offer pocket-sized ski area maps at the resort, which include information about restaurants and other facilities. Please feel free to pick one up during your stay.<\/p>\n\n\n\n<p>If you prefer to view the course map on your smartphone or print it out in advance, a high-resolution PDF is also available. You can download it using the link below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grand-hirafu.jp\/en\/downloads\/\">High-resolution PDF<\/a><\/div>\n<\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are foreign currency exchange services or ATMs available?<\/summary>\n<p>Foreign currency exchange services and ATMs are not available within the ski resort. Please use nearby convenience stores or local facilities.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What payment methods are accepted at restaurants and shops?<\/summary>\n<p>Payments can be made using cash and the following methods:<\/p>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-default\">Credit \/ Debit Cards: American Express \/ VISA \/ MasterCard \/ JCB \/ Diners Club \/ DISCOVER \/ UnionPay<\/p>\n\n\n\n<p class=\"is-style-default\">Electronic Money: Edy \/ QUICPay \/ iD \/ WAON \/ nanaco \/ Kitaca \/ Suica \/ PASMO \/ toICa \/ manaca \/ ICOCA \/ SUGOCA \/ nimoca \/ Hayakaken \/ Apple Pay<\/p>\n\n\n\n<p class=\"is-style-default\">QR Code Payments: PayPay \/ LINE Pay \/ d-Barai \/ auPay \/ MerPay \/ Rakuten Pay \/ Bank Pay \/ WeChat Pay \/ Alipay<\/p>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What payment methods can I use to purchase lift tickets?<\/summary>\n<p>Payments can be made using cash and the following methods:<\/p>\n\n\n\n<div class=\"wp-block-group is-style-details-wrapper is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"is-style-default\">Credit \/ Debit Cards: American Express \/ VISA \/ MasterCard \/ JCB \/ Diners Club \/ UnionPay<\/p>\n\n\n\n<p>Electronic Money: Edy \/ iD \/ WAON \/ nanaco \/ Kitaca \/ Suica \/ PASMO \/ toICa \/ manaca \/ ICOCA \/ SUGOCA \/ nimoca \/ Hayakaken<\/p>\n\n\n\n<p class=\"is-style-default\">QR Code Payments: PayPay \/ LINE Pay \/ d-Barai \/ auPay \/ MerPay \/ Rakuten Pay \/ WeChat Pay \/ Alipay<\/p>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I use \u201cKutchan e-Machi Gift KU-KURU\u201d for payment?<\/summary>\n<p>It can be used at restaurants within the facility and for lift ticket purchases. It cannot be used at retail shops.<\/p>\n\n\n\n<p>\u25a0 Restaurants<br>\u30fbNEST813<br>\u30fbALPEN NODE<br>\u30fbsanshoku<br>\u30fbKING BELL<br>\u30fbACE HILL<\/p>\n\n\n\n<p>\u25a0 Lift Ticket Purchases<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I use \u201cDonate &amp; Go\u201d for payment?<\/summary>\n<p>\u201cDonate &amp; Go\u201d is accepted at restaurants, shops, and for lift ticket purchases within the facility.<\/p>\n\n\n\n<p>\u25a0 Accepted Restaurants<br>\u30fbNEST813<br>\u30fbALPEN NODE<br>\u30fbsanshoku<br>\u30fbKING BELL<br>\u30fbACE HILL<\/p>\n\n\n\n<p>\u25a0 Accepted Shops<br>\u30fbMountain Center Shop<br>\u30fbALPEN NODE Shop<br>\u30fbKING BELL Shop<br>*Not available at the mini shop in the Annex.<\/p>\n\n\n\n<p>\u25a0Lift Ticket Purchases<\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What types of equipment are permitted on the slopes?<\/summary>\n<p>Please refer to the \u201cSnow Items\u201d section on the page below for a list of approved equipment.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grand-hirafu.jp\/en\/maps\/\">See Details<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Is sledding allowed?<\/summary>\n<p>Sledding is not permitted anywhere within the facility.<br><br><\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are nursing rooms or childcare facilities available?<\/summary>\n<p>There are currently no nursing rooms or childcare facilities available within the ski resort.<\/p>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What should I do if I lose an item?<\/summary>\n<p>Lost items are stored for up to three months.<br>Please submit the details using the contact form below.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grand-hirafu.jp\/en\/form\/lost\/\">Inquiries Regarding Lost Items<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do restaurants offer gluten-free options?<\/summary>\n<p>Gluten-free options are available at each restaurant:<\/p>\n\n\n\n<p>\u30fbNEST813<br>\u30fbALPEN NODE (salad menu)<br>\u30fbsanshoku<br>\u30fbKING BELL<br>\u30fbACE HILL<\/p>\n\n\n\n<p>Please note that all dishes are prepared in shared kitchens, and cross-contact with allergens may occur. Guests with food allergies are advised to exercise caution. For detailed information, please check each restaurant\u2019s menu.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grand-hirafu.jp\/en\/restaurants\/\">Restaurant List Page<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are vegan or vegetarian options available?<\/summary>\n<p>Vegan and vegetarian menu options are available at each restaurant:<\/p>\n\n\n\n<p>\u30fbNEST813<br>\u30fbALPEN NODE<br>\u30fbsanshoku<br>\u30fbKING BELL<br>\u30fbACE HILL<\/p>\n\n\n\n<p>Please note that all dishes are prepared in shared kitchens, and cross-contact with allergens may occur. Guests with food allergies are advised to exercise caution. For detailed information, please check each restaurant\u2019s menu.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.grand-hirafu.jp\/en\/restaurants\/\">Restaurant List Page<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:37px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/details>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>LUGGAGE\u25bc FACILITY\u25bc FAQ\u25bc Luggage Delivery &amp; Storage Facility Information FAQ<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_locale":"en_US","_original_post":"https:\/\/www.grand-hirafu.jp\/?page_id=9940","footnotes":""},"class_list":["post-10946","page","type-page","status-publish","hentry","en-US"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/pages\/10946","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/comments?post=10946"}],"version-history":[{"count":40,"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/pages\/10946\/revisions"}],"predecessor-version":[{"id":12957,"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/pages\/10946\/revisions\/12957"}],"wp:attachment":[{"href":"https:\/\/www.grand-hirafu.jp\/wp-json\/wp\/v2\/media?parent=10946"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}